Q: I have some Finance queries, whom should I speak to?

A: You can write to us at customercare.advanced@renault-nepal.com for your query. We shall get back to you as soon as possible.

Q: What will happen if the EMI gets bounced?

A: The customer would be liable to pay bounce charges and penalty charges till the date of default. Also, it is advisable to pay the bounced EMI in the same month in which it has bounced, to avoid being reported as defaulter with credit bureaus.

Q: Can the EMI cycle date for my loan be changed?

A: Currently, there is no option to change the EMI date of the availed loan.